WHAT: There are thousands CRM systems on the market. Is a good idea to make another one?

WHY: Let me introduce you unique concept with organizing objects to hierarchy graph. Other CRM systems are overcomplicated with a lot of functions.

WHO: Any user who wants to organize his contacts in hierarchy with relation types between them. For example a freelancer, who works for more companies at once. And he need to fastly see a structure of his contacts.

Features to USE CASE:

User can:

• -> browse contact hierarchy diagram
• -> add new object
• -> edit/delete object
• -> search objects
• -> add link between objects
• -> edit/delete link between objects
• -> upload file to object
• -> choose/browse data views
• -> process data pipelines over data views
• -> import data (csv, Excel sheets)
• -> export data

Admin can:

• -> define data views (by scripting in Python language)
• -> invite/remove another user to/from group

Superadmin can:

-> define custom object fields

So, there are three types of users to interact with CRM system. Basic User, Admin and Superadmin. Application should be selfhosted easily.

/Database/ <-> /CRM Server/ <-> /WEB browser/ 

Database should be some Graph database. CRM Server as Java Enterprise with bundled Jetty server. ReactJS on frontend.